Warranty & Returns

 

ONLINE STORE RETURNS POLICY AND RETURN INSTRUCTIONS

 

Change of Mind Returns

We will accept change of mind returns for items purchased online subject to the following conditions:

  1. All "Change Of Mind Returns" are at the discretion of the store owners at the time of notifying Picture This Tasmania directly
  2. You are responsible for any costs associated with returning your item to us.
  3. We will not accept change of mind returns for Gift Vouchers or gift cards.
  4. If you request a refund, the purchase price (excluding delivery charges) will be refunded to you via a store credit.

Faulty Items Returns

  1. If an item is faulty, wrongly described or different from a sample shown then we will meet our legal obligations which may include refunding the purchase price or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

Return Instructions

If you wish to return or exchange an item, please contact Picture This for further details.